Alexander Charles & Browne - Tel: 0208 613 0775
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Moving in

Check in 

Check in takes place at our office. At this point you will sign and collect your tenancy agreement, inventory and schedule of condition (managed properties) and other important documents relating to your tenancy. Our trained staff will guide you through the legal documents and give you information on utilities, council tax, payments, maintenance and insurance.



Your first months rent and security deposit are both payable on the date of entry. The most efficient method of payment is online and this should be done at least two days prior to entry and received into our bank account prior to you receiving the property keys.

Tenancy agreement 
Your agreement will be a Short Assured Tenancy Agreement under the Housing Act. It is a legally binding document between you and your landlord, applicable only to you and the property you are renting. It states the amount of rent, length of tenancy (minimum 6 months) and your rights and responsibilities.

It is strongly recommended that you obtain insurance to cover the landlords fixtures and fittings during the tenancy, in case of accidental damage.  The landlord will insure the building.


Completion pack

At check in you will be given a completion pack with the documents relating to your tenancy, including:

•  signed AST 

•  signed lease 

•  inventory & photographic CD (managed only) 

•  meter reading & utility company details 

•  maintenance information 

•  emergency contact 

•  receipt for funds received 


Rights and responsibilities 
These will be detailed in your tenancy agreement which you should read carefully. In general, tenants are required to keep the property and its contents in good condition and pay your rent on time each month. You will be committed to paying rent until the end of the agreed term and may face legal action if you break the terms of the agreement. If your circumstances change for any reason during your tenancy, please advise us as soon as possible.

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